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WCB6200Q AC WiFi Extender with TC8717T Gateway (Cable Router/Gateway w/ 802.11AC)

September 28, 2017, 4:18 pm
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Confused about MoCa and the WCB6200Q Wireless AC Extender.


I have CableService Internet (Coax) upstairs to a TC8717T Gateway with AC WiFi (provided by Cable Service), which is MoCa 2.0.  CableService Coax also goes to my Cable/DVR unit downstairs, with HDMI to my SmartTV. TheSmart TV also has ethernet and WiFi  (for Amazon & Netflix & other applications). Today I only use the WiFi: 

There is no CAT5/6 in the house, and I can't practically speaking add them.

 

I want two things:
1. Wired Ethernet backhaul to the TV, and
2. Extended WiFi downstairs and out on the patio. 

 

If I insert a Coax splitter and wire up the WCB6200 downstairs near the Cable/DVR box and run ethernet from the extender to the SmartTV, would this work? And for WiFi, if I use the same SSID and passwords from the Gateway wireless settings (or use the WPS sync, per the WCB6200Q user manual) will the extender wireless connect and work correctly (with coax cable as wired backhaul)? Reminder:  the extender is ActionTec and the Gateway is Te

e WiFi.chnicolor. Also the TC8717C has only one Coax connector.

 

I don't really want to spend the $170 just to hope it "might work".

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Modem size?

September 13, 2017, 8:47 am
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I'm building a shelf for a cable modem and router that will be installed next week.

 

What is the physical size (width x depth x height) of modems currently being provided in the St. Louis area?

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MoCA Network.

October 21, 2017, 11:44 am
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https://imgur.com/HVnLaF6

This is my current setup. There are wires CR1 (cable coming into the apartment from outside), LR1 (Unused coax cable for cable which i no longer have), and BR1 (cable for interenet connection to modem). There is a modem in the bedroom that is connected to a router and the signal isnt strong enough to penetrate the wall to the living room. I would like to put a modem in the livingroom and still have a wired connection in the bedroom for my PC. I cannot use powerline adapters because the outlet in the BR is not on the same circuit as in the LR.

Could I have the -1dB side of the coupler go to a MoCA modem in the LR and have a coax from the modem go to my existing modem (Arris model from Spectrum) and leave the -8dB side of the coupler vacant (it is used for TV/Cable which i do not use). What will I need to do this?

All cables are coaxial labelled "KX3906042 9900963 F6TSVV (ETL)us CATV 18 AWG". I do not know if these are RJ59 or RJ6. anyone know?

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Putting 6190 back in NAT mode?

October 25, 2017, 4:55 pm
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Hi,

I have Spectrum 300/300 and Arris 6190. By mistake I've gone into the Arris' settings (at 192.168.0.1) and changed it into Bridge mode. Now nothing works and I can't access the 192.168.0.1 address. I need to put it back in the NAT mode. How can I do that?

I tried going to 192.168.100.1 but the Configuration page does not have the Reset to Factory Defaults option (unlike the manual TimeWarner provides for the 6190).  I also tried a hardware reset (inserting a pin and holding for 15 seconds). This doesn't help either. When the modem restarts, my computer (attached to the modem with a cable) gets an outside address, and 192.168.0.1 is not accessible. Spectrum support is helpless, just going through the script.

What should I do?

Thanks a lot...

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Why does my 5G network show up intermittently?

October 30, 2017, 6:18 am
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I had Spectrum come over this weekend to diagnose some issues on my system. I was able to validate that my 5G and 2g are now working properly. The 5G is MUCH faster and I want to make sure I can connect to that network as a default, but I don't always see it. The technician could not explain why. Can someone tell me how I can find my 5G network all the time and ensure it is the default on my workstations, phone and ipad?

Thank you.

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DDW36C & WR1043ND Wireless Bridge

November 5, 2017, 11:51 am
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Here's the setup:

I have a Ubee DDW36C (referred to as "modem" here-in) all-in-one. I previously had it in bridge mode using my TP-Link TL-WR1043ND (aka "router") for all my routing functions and it worked gloriously. My only issue is that I have a couple devices that require them to be hardwired. Now, as you might have guessed, I have the modem in a separate room from all the devices. So, hardwiring is a no-go unless I want cables running through my house. My router has the ability to do WDS bridging and as far as I can tell, so does the modem. I followed the instructions here per my router manufacturer and everything looked great as I could see my router in the modem's client list as well as the static IP I assigned it showing in the DHCP tables.

 

That's about where the troubles start...

 

I can connect wirelessly to my modem and receive internet signal and even connect to the router's firmware. But when I connected wirelessly or wired through the router, I receive no internet and no IP address. Even with a specified IP address in the correct pool, I'm still not allowed to access anything. I've even enabled/disabled the wireless bridging function in the modem and nothing.

 

If anyone can shed some light, I'd love to get all this worked out and put behind me.

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WIFI modem

November 11, 2017, 11:44 am
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I  have the TWX modem and a separate WIFI.  Netgear UBee, i have used for one year.  Please excuse my ignorance on this subject.  Anyway after a recent internet connection failure where i had to reboot everything, my Netgear WIFI setting show "weak security"  and i had a bogus charge thru paypal that same nite this started.  i dont know if the charge was because of the weak securoty or if it was because my clueless daughter sold an old laptop i gave her without wiping it clean, but that has nothing to do with my question.  just when i think of that i have a moment of rage.  anyway.  Why would my wireless Netgear modem suddenly say weak security.   i read to change the "key?" to WP2 or WES or something .. not sure how to do that.. I guess another problem is i dont remember password to the admin on the Netgear and cant for the life of me figure out how to change or find that password. i know default is password, but that doesnt work so i guess i changed when i set it up.  

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How-to video: Set Up a Wireless Router

November 14, 2017, 12:13 pm
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Learn how to connect your Wireless Router so you can enjoy TWC Internet anywhere in your home. Enjoy Better.

 

 

How-to video:  Set Up a Wireless Router

 

 

 

 

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Cable modem w/ 300mbs+Internet/Telephone/backup batter (no WiFi necessary)

November 15, 2017, 8:44 am
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I've been frustrated with the Arris TG1672G cable modem supplied by Spectrum. If I use more than one ethernet port there are connectivity problems with other devices. I would like to buy a retail replacement modem that is capable of handing internet (300mbs+), telephone, and ideally has a backup battery. I run the Arris TG1672G modem in bridge mode because I use a different router for WiFi. Any suggestions for a modem that works well on Spectrum? 

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Second router setup with a VPN

November 18, 2017, 5:22 pm
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Hello all, I have an ARRIS TG1672G router from Spectrum as a main router for the internet. I received an ASUS RT-AC1900(same as the rt-68u) for my birthday that I would like to setup with a VPN. Can anyone tell me how to hook up the ASUS as the second router for the VPN with the settings I will need to set or change on the ARRIS and/or ASUS to get it to work? PLEASE DO THIS STEP BY STEP. Thanks

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Technicolor TC8717t Bridge Mode Setup?

November 19, 2017, 7:32 am
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I currently have a Technicolor TC8717t all-in-one. I live in a small condo and my network isn’t anything special. Just a regular home user. I just want to use the TC8717t for phone and have more control and less hassles with all-in-one.

 

I’m going to buy this TP-Link AC1350 Wireless Dual Band WiFi router: http://www.tp-link.com/us/products/details/cat-9_Archer-C59.html

 

A family member has this router, with phone service and she has an older two-story. The range and speeds are excellent throughout her home. I’m thinking for my purposes this one will do just fine, unless someone has a better recommendation at this price range.

 

What are the steps to properly put the TC8717t into bridged mode and do I connect the new router to the back of one of the four Ethernet ports? 

 

I’m a rookie with this stuff, so go easy. Thanks! :-)

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Underground service from the street, why is this so hard?

November 27, 2017, 4:45 pm
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I have spent the last couple of days trying to convince Spectrum that they don't understand my request and are completely overcomplicating my situation.

Background:

I am building a house in Russell, OH.  TWC has a pedistal at the end of my driveway.  From there it is 250' to the house.  I'm digging the utility trench tomorrow, having it inspected Wednesday and backfilling the same day.  I'm trying to get Spectrum to supply a spool of direct burial RG-11 and I keep getting told that they won't start my service until there is electricity in the home.  At that point I remind the agent who keeps saying "I understand sir" (they don't) that the same trench that has the power for the house will also have the Spectrum feed in it.  I even placed an order to see if that would trigger someone from construction to say "hey we need to get a wire in this guys trench while its open".  No luck there, the tech cam eout a day early nowing it was a new street and left leaving an agent to call me and tell me to call for service when I moved in.

 

Finally went to a Spectrum service center and made some progress.  The agent there got somebody on the phone that said a survey will take 60 days to 4 months at which point they can install the cable. You read that right 2-4 months.

 

So my conclusion is that Spectrum would:

-Rather pay the added construction costs of directional boring or plowing in their cable months from now rather than just show up and put two ends on an existing RG-11

-Take the risk of hitting my gas, power and phone that will already be installed

-Continue to frustrate me as a consumer by running their equipment around my property

-Re-excavate at the street after the phone company and the power company will have already done so (all three services are within 1' of each other.

-Loose out on the service they could be selling me during the 9 months of construction

OR

A technician can drive by and drop off a spool of direct burial and we are done.

What am I missing?

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Parental Controls for Sagemcom f@st5260 router

December 4, 2017, 7:36 pm
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Hello folks,

I had to replace my UBEE router/modem combo from Spectrum with an Arris modem and a Sagemcom f@st 5260 router.  I got into the settings to try to limit internet access from 12am to 6am.  I used the sliders and made them "red" from "0 hr to "6" (in-between 4 and 8 hrs) for all devices.  This may have worked, but this evening from about 7-9pm, the devices could not access the internet.  I spent time on the phone with Spectrum, but nice as they were, they only had the manual, which doesn't give instructions on how to actually use the controls other than just pointing you in that direction.  I had to clear and "allow" all devices, which restored access.

 

Does anyone know how to implement these parental controls properly?  I noticed a "Gateway clock" at the bottom of this window as well -- does this relate to the sliders in any way?

 

Many thanks in advance for your help!

 

- DJ

 

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Wifi router slow

December 5, 2017, 8:42 pm
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I have a D-Link DIR-826L wifi router and am getting slow speeds and frequent disconnections. I've used this in other networks at high speed and without issue - at college, while traveling, friends house - never had a problem. However with Spectrum I usually get less than 1 Mbps, occassionally up to ~2 Mbps. (Am writing this by tethering to my mobile broadband, which is more usable.) When connected to cable directly get ~40 Mbps.

 

Are there special router settings that Spectrum expects in order to get proper performance? Or are third party routers throttled so that we rent their one?

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ASUS CM-16 modem to save on lease. Correct configuration with Phone?

December 8, 2017, 8:19 pm
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Currently have a bridged emta phone modem, with ASUS WiFi router. Cable goes from wall, to 3-way splitter. From there, to DVR and emta modem. Open port is terminated.

 

If I purchase this ASUS modem, do I connect emta to currently terminated port and new modem to WiFi router. Is this correct configuration?

 

Thanks!

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Need to make a Netgear N300 Range Extender work with a Sagemcom router (provided by Spectrum)

December 9, 2017, 12:59 pm
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I have a  Netgear N300 Range Extender that I want to work with the Sagemcom router provided by Spectrum. Can't get the Netgear unit to join network. Anyone know the secret?

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Setting up a channel on the router for my Sonos speakers?

December 20, 2017, 5:37 pm
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I'm trying to connect my Alexa spot to my Sonos speakers and it seems that they need s seperate channel/address to connect with the Spot, So?

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Spectrum provided wifi with Gig speed

December 24, 2017, 9:30 pm
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Does anyone know what the Spectrum provided Router/Modem is with the new Gig service?

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Technicolor TCM8717T

December 25, 2017, 9:01 am
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This is the device I was given by Spectrum for my 300 meg internet service?
Is this device even good enough to run over 100 meg on an ethernet port?
I am having issues with my streaming devices and just wondering if this device is even good enough for the job and if not what should I be using. 
We have several streaming devices. 
and several computers

if not, then what about the
Motorola surfboard extreme Model SBG6580?
I have one on hand

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Updating and relocating router

December 26, 2017, 7:39 am
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I am updating and relocating (I think) my router. Right now I have my modem SB6141, a Linksys ea6900 and 24 port sw. all in one corner of the basement in my 2 story house. Considering, the wi-fi singal really is not that bad !! I would like to move the new  router ea9500 to the top of the basement stairs wicth would be very close to center of house . This should give me full bars any place in the house ??

My qustion is what would be better moving my modem with the router or just the router ? If I move both I would need to run 80 ft of rg/6 and 80 ft of cat 6. If I move only the router then 160ft of cat 6 there and back to my sw. The corner they are at now is where the cable sevice enters, thats kinda why I put modem there .  I have a vra-900b amp where it comes in the house FWD 52-1002 0db  RTN 5-42 0db. right now my signal is Downstream 12dbmv on all 8 channels with 37 and 38 db s/n Upstream 40 and 41 dbmv on the 4 channels. Would I be better with moving both or just one ? Also would a newer or difernt modem be of any help ? To a degree mony is not issue good working network is !!! BTW I only have basic service 24 dl and 2.5 ul runs all the tv's and puters in the house with no issues, most are hard wired with cat 6 just need wi-fi for hand held items . 

Thanks for any input and help 

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